Our Commitment to You

At Adeelahs Academy, we understand that your privacy is important. This policy explains how we collect, use, and protect your personal information when you use our website and services. We've written this in plain English so you can easily understand how we handle your data.

By using our services, you're agreeing to these practices. If you have any questions, we're always happy to help.

Information We Collect

To provide you with the best learning experience, we may collect certain information:

• Basic details: When you sign up, we ask for your name, email, and other contact information so we can communicate with you.
• Learning progress: We track which courses you take and how you're progressing to help personalize your experience.
• Technical information: Like most websites, we automatically collect data about your device and browser to improve our services.
• Payment details: If you purchase a course, we process your payment securely but don't store full credit card information.

We only collect what's necessary to provide and improve our services.

How We Use Your Information

Your information helps us:

• Create and manage your account
• Provide the courses and services you request
• Improve our teaching methods and website
• Respond to your questions and support requests
• Send important updates about your courses
• Personalize your learning experience
• Keep our services secure

We never sell your personal information to third parties.

Keeping Your Data Safe

We take security seriously and use appropriate measures to protect your information:

• Secure servers with encryption
• Regular security audits
• Limited access to personal data
• Secure payment processing

Cookies and Tracking

Like most websites, we use cookies - small data files that help our site work better. They allow us to:

• Remember your preferences
• Understand how our site is used
• Improve your browsing experience

You can control cookies through your browser settings, though some features may not work properly without them.

Children's Privacy

Our services are designed for students aged 13 and older. We don't knowingly collect personal information from younger children without parental consent.

If we discover we've accidentally collected information from a child under 13, we'll delete it immediately. Parents who have concerns should contact us.

International Students

As an online academy with global students, your information may be processed in countries with different data protection laws. We take steps to ensure your data remains protected regardless of where it's processed.

Policy Updates

We may update this policy occasionally to reflect changes in our practices or legal requirements. When we do, we'll notify you through email or a notice on our website.

We encourage you to review this policy periodically to stay informed about how we're protecting your information.

Questions or Concerns?

We're happy to answer any questions you have about your privacy:

• Email us at: adeelahsacademy@gmail.com
• Message us on WhatsApp: +92 3327539435
• Use our contact form

Last updated: April 24, 2025